Frequently Asked Questions

Everything you need to know about your BELLAMI hair journey.

How do I choose the right hair extension shade?

We offer a free color matching service. You can upload a photo of your hair in natural lighting to our website, and our experts will recommend the perfect match from our 40+ available shades.

What is the difference between Remy hair and synthetic hair?

All BELLAMI extensions are 100% Remy Human Hair, meaning the cuticles are kept intact and aligned in the same direction. This ensures a natural look, longevity, and the ability to heat style your extensions just like your own hair.

How long does shipping take?

Standard shipping within the US typically takes 3-5 business days. We also offer expedited shipping options at checkout if you need your hair for a special event.

Can I return or exchange my extensions if the color isn't right?

Yes, we accept returns and exchanges within 30 days of purchase, provided the security seal has not been broken and the hair has not been worn or tampered with.

How long will my BELLAMI hair extensions last?

With proper care and maintenance, our clip-in extensions can last 6-12 months, while professional semi-permanent extensions typically last 3-6 months before needing a move-up service.

What payment methods do you accept?

We accept all major credit cards, PayPal, and offer flexible buy-now-pay-later options through services like Affirm and Sezzle.